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Firmware Upgrade

Performing the file-level backup, restore, reset, and firmware upgrade on the router.

Backup & Restore

The router provides an easy way to back up and restore the configurations. We suggest backing up the router configurations before making changes.

Backup Configurations

After accessing the router, navigate to "System > Backup / Flash Firmware > Actions: Backup." Click the "Generate Archive" button to download the current router configuration archive.

Note: Do not unzip the download archive file.

Restore Configurations

To restore previously saved router configurations from the local PC, please navigate to "System > Backup / Flash Firmware > Actions: Restore." Click the "Choose File" button to select the archive file. Click the "Upload archive…" button to upload the archive.

Flash Firmware

Do not turn off the power or disconnect from the power supply while flashing the firmware.

Local Upgrade

A firmware upgrade will replace the entire current installation with a new version. Before upgrading the firmware, please download the backup file and download the correct firmware file. You can contact our sales team to get the latest firmware.

  1. Navigate to "System > Backup / Flash Firmware > Actions: Flash new firmware image."

  2. Click the "Choose File" button to select the firmware file. *Usually end with *.bin.

  3. Click the "Flash image..." button to upload the firmware file.

  4. Verify firmware image checksum and proceed.

  5. The system indicator flashes while flashing the firmware.

  6. Wait 3~5 minutes until the router comes back online.

  • Enable the "Keep Setting" checkbox will run a standard upgrade that automatically preserves much of the router configuration, like network settings, WiFi settings, the device hostname, etc.

  • If disabled, the checkbox of "Keep Setting" the router will not automatically jump back to the front page after successfully flashing the firmware and rebooting. You need to re-access the router admin at http://192.168.20.1/.

Online Upgrade

You can also upgrade the firmware from the cloud server.

  1. Navigate to "System > Backup / Flash Firmware > Actions: Online Upgrade."

  2. Click the "Check New Version" button.

  3. It will start to check upgraded firmware and download the updated firmware file to the router's temporary memory space.

  4. Then, it will automatically run a standard upgrade and keep the previous configurations.

  5. Wait 3~5 minutes until the router comes back online.

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